Railey & Railey in 22237 Main Street

Customer Reviews about Railey & Railey:

• ★ ☆ ☆ ☆ ☆
  I called this firm and left a detailed message concerning the property that I own in Sussex County. I was told that a lawyer would return my call within a day or two, NO ONE RETURNED MY CALL AS PROMISED. I called again, two months later and asked the lady who answered the phone (Ann, Lisa or Edith) as she would not give me her name, if this firm handled the type of issue I was inquiring about. All she kept saying was " I DON'T KNOW, someone will call you, I DON'T KNOW, etc." Her LAZY, APATHETIC tone was not only frustrating, but made me realize that this is the type of person I would be dealing with IF the attorney decided to return my call. SO......I thought I would give her one more opportunity to hold on to a client. I asked her how long should I wait for a call back, a day, a week.....what should I expect? Her response, again, was "I DON'T KNOW. " I then said " It doesn't sound like your law firm is interested in my business, I suppose I should go ahead and contact another attorney." Her response was "OKAY, WHATEVER." I should not have to beg a person who gets paid to answer the phone and take messages to be nice to me, public relations is part of the job. Lady, if you hate your job that much, quit! You're making the firm you represent look like a bunch of idiots, not to mention yourself.
  By Diane Vincent, June 02, 2017

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